The Balanced Scorecard (BSC) as a support to the CMMI-DEV constellation SCAMPI for the recognition of the maturity of the software process

Resumen

This research tries to establish the degree of influence exerted by the design and use of a Balanced Scorecard (BSC), as a support to the Standard CMMI Appraisal Method for
Process Improvement SCAMPI of the CMMI-DEV constellation, in recognition of the level of maturity of the software process, due to the efficiency and effectiveness provided
by its application in practical life. In addition, it uses the Systemic Approach to conceive the problem comprehensively, under a holistic perspective, covering the relationships of
each element within the system and its relationships with external agents; the applied methodology consists in the collection, tabulation, and analysis of the antecedents that
have been obtained for its direct validation during development, that is, the management of cause-effect variables, where the independent or experimental variable is of interest to the
researcher because the variable that is hypothesized (X), is one of the causes that produce the supposed effect. As a result of the effectiveness of the SCAMPI evaluation process,
going from 72.7% to 92.7%; This is equivalent to a 26.4% improvement in performance, increasing from 10.9 correct evaluations to 13.9 for conducting such evaluations.

Biografía del autor

Oswaldo Alfaro Bernedo, National University Federico Villarreal, (Perú).

National University Federico Villarreal, (Perú).

Doris Esenarro, National University Federico Villarreal, (Perú).

National University Federico Villarreal, (Perú).

Ciro Rodriguez, National University Mayor de San Marcos, (Perú).

National University Mayor de San Marcos, (Perú).

Maria Rene Alfaro, National University Federico Villarreal, (Perú).

National University Federico Villarreal, (Perú).

Publicado
2020-11-13
Cómo citar
Alfaro Bernedo, O., Esenarro, D., Rodriguez, C., & Rene Alfaro, M. (2020). The Balanced Scorecard (BSC) as a support to the CMMI-DEV constellation SCAMPI for the recognition of the maturity of the software process. 3C Tecnología. Glosas De Innovación Aplicadas a La Pyme, 33-49. Recuperado a partir de http://ojs.3ciencias.com/index.php/3c-tecnologia/article/view/1088